Sales Agreement
Sales Agreement
This agreement has been prepared to fulfill the legal obligation of signing a contract for online purchases, as required by the Regulation on the Procedure and Principles of Distance Sales Contracts published in the Official Gazette No. 25137 dated 13.06.2003. The details are outlined below:
ARTICLE 1 – SUBJECT
This agreement defines the rights and obligations of the parties under the Regulation on the Procedure and Principles of Distance Sales Contracts pursuant to the Consumer Protection Law (No. 15144). It pertains to the sale and delivery of the product purchased by the BUYER from the SELLER, as detailed in the description, price, and payment terms specified below.
ARTICLE 2.1 – SELLER INFORMATION
Title: Holiday4World Turizm Sanayii Ticaret Limited Şirketi
Address: Cumhuriyet Mahallesi Muammer Ulgen Sokak No:15/2, Kuşadası, Aydın
Phone Number: +90 553 333 73 74
E-mail: [email protected]
Website: www.paxila.com
ARTICLE 2.2 – BUYER INFORMATION
The BUYER is the registered customer of the website www.paxila.com. The BUYER’s details provided at the time of subscription, including contact and delivery addresses, will be taken as the basis for this contract.
ARTICLE 3 – PRODUCT INFORMATION
The product(s) covered by this agreement include the type, quantity, model, color, price, and payment method as valid at the time of order confirmation.
ARTICLE 4 – GENERAL PROVISIONS
4.1 – The BUYER acknowledges having reviewed and approved all preliminary information regarding the product’s features, price, payment terms, and delivery details prior to completing the transaction.
4.2 – The product(s) shall be delivered to the BUYER or the designated recipient within the timeframe specified during the purchase, which shall not exceed 30 days from the order date unless otherwise agreed upon. If necessary, this period may be extended by 10 additional days with prior notice to the BUYER.
4.3 – In cases where the delivery is made to a person or entity other than the BUYER, Paxila is not responsible for any refusal to accept the product by the designated recipient.
4.4 – Paxila ensures that the product(s) will be delivered in good condition, complete, and in accordance with the specifications outlined in the order. If applicable, warranty certificates and user manuals will accompany the delivery.
4.5 – If the payment for the product is not processed by the issuing bank due to unauthorized use of the BUYER’s credit card without their consent or fault, the BUYER is obligated to return the delivered product to Paxila within 3 days. In such cases, the return shipping cost will be borne by the BUYER.
4.6 – If delivery is delayed due to force majeure or unforeseen circumstances such as adverse weather or transportation disruptions, Paxila will notify the BUYER. The BUYER may choose to cancel the order, replace the product with a similar item, or postpone delivery. If the order is canceled, the full payment will be refunded within 10 days.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from this agreement within 7 days of receiving the product. To exercise this right, the BUYER must notify Paxila via email, phone, or fax within the withdrawal period and return the product in unused condition.
The product must be accompanied by the original invoice and shipping receipt when returned to Paxila. Refunds will be processed within 7 days of receiving the returned product and associated documents. If the original invoice is not provided, VAT and other applicable taxes will not be refunded. Return shipping costs will be borne by the BUYER.
In cases of unauthorized or fraudulent use of the BUYER’s credit card, the BUYER can request a cancellation from the issuing bank, which must process the refund within 10 days of the complaint.
ARTICLE 6 – DISPUTE RESOLUTION
Consumer Courts and arbitration boards in Paxila’s registered jurisdiction will oversee any disputes arising from this agreement, as per applicable legal guidelines.
By placing the order, the BUYER is deemed to have accepted all the terms and conditions outlined in this agreement.